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Q Adjusters is the new name for survey and loss adjusting services in the insurance market of Kazakhstan and neighbor countries in Central Asia and Transcaucasia.

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About us

Q Adjusters LLP -

is a universal multidisciplinary company for loss settlement, risk assessment, third party claims administration (TPA) and specialized expertise.

Q Adjusters carries out professional activity in the territory of Central Asia and Transcaucasia. The company is registered in Almaty (Republic of Kazakhstan). Our experts have extensive experience in settling large corporate losses in property insurance, including BI cover, various types of liability, marine and cargo insurance, cyber risks insurance etc. In addition, Q Adjusters team has experienced construction and technical experts, a fire forensic expert, accounting experts, as well as surveyors (risk engineers) for pre-insurance risk assessment.

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Our services

The main activities of Q Adjusters

Settlement

of PD losses and liability claims (loss adjusting, insurance survey, outsourced services)

Engineering risk assessment

Pre-insurance risk survey

Third Party Administration (TPA)

External (outsourced) claims administration

Conducting of special examinations

Fire-technical, construction, accounting, etc.

Professional Consulting

Consulting in respect of insurance, claims settlement and insurance risk assessment

Survey inspections

Marine, cargo and other types of survey

Q Adjusters experts

Павел Шапцев

Pavel Shaptsev

The leader, mastermind, and coordinator of the Q Adjusters team. Specialist in insurance and civil law
30+ years in the insurance industry
22+ years in the field of loss settlement
Competencies:
  • Experienced negotiator
  • Expert in loss settlement and claims administration
Roman Sablin

Roman Sablin

Fire Safety Engineer
Work experience:
  • State Fire Fighting Service
  • Fire Safety and Labor Protection Engineer
  • Risk engineer in large insurance company
Rinat Ramazanov

Timofey Osichkin

Mechanical engineer, fire prevention specialist, risk engineer
27+ years of work experience:
  • Industrial safety expertise of production facilities and certification
  • Risk Engineer of Risk Assessment Department at the company for loss settlement and pre-insurance risk assessment
Sergey Chizhov

Sergey Chizhov

A specialist in claims settlement. Mining engineer-geologist
Work experience:
  • In mining industry
  • In customs authorities of the Republic of Kazakhstan
  • Office Building Operations Engineer
Specialization:
  • Settlement of cargo, transport and property losses

History and development plans

Continue to provide professional development for employees at international training centers, including CILA. To start work on the creation of an interregional professional association of loss adjusters
Expansion of professional activity in Uzbekistan, Azerbaijan and Georgia
Increasing the volume of professional services in the market of Kazakhstan

Complex Claims International (CCI)


Based on the association agreement, Q Adjusters cooperates with Complex Claims International (CCI), a company registered in the UK, on a non-exclusive basis.

Q Adjusters represent CCI in Central Asia and Transcaucasia.

CCI specializes in the settlement of complex technical losses in the energy, oil and gas and construction industries. Through cooperation with Complex Claims International, Q Adjusters can provide independent insurance review services worldwide through CCI offices in the UK and the Middle East, as well as through a network of international partners.

Q Adjusters also cooperates with other international loss adjusters and surveyors.

Contacts

Almaty, Republic of Kazakhstan
+7 (707) 325-80-47